Here you can find our top frequently asked questions. Please let us know if you have any queries regarding our mining platform and FAQs.
Cryptocurrency is decentralized digital money, based on blockchain technology. You may be familiar with the most popular versions, Bitcoin and Ethereum, but there are more than 5,000 different cryptocurrencies in circulation, according to CoinLore.
In a nutshell, cryptocurrency mining is a term that refers to the process of gathering cryptocurrency as a reward for work that you complete.
For some, they’re looking for another source of income. For others, it’s about gaining greater financial freedom without governments or banks butting in. But whatever the reason, cryptocurrencies are a growing area of interest for technophiles, investors, and cybercriminals alike.
Miners can withdraw their mining coins. We processed withdrawals manually so it will take more time.
If you have created an order and it is still pending after you have paid for it, there could be several reasons; If you made a credit card purchase and it is still pending after you paid, most likely you didn't verify your transaction with a security code. You can learn more about this in the following article: How do I pay using a credit card? If you were paying in cryptocurrency (BTC or ETH), in order for a cryptocurrency transaction to be confirmed it requires to reach a certain number of confirmations on the Blockchain. The purchase will always be pending if you under- or overpay the required amount. Make sure to check the amount carefully when making a cryptocurrency transaction. In any case, if you require any further assistance, you can also always get in touch with our support team, we will be happy to help!
When paying using a debit or credit card your order is activated immediately after payment confirmation. The computing power of your Mining Plan is already setup and mining. You will receive the mining accruals to your account already within the first 24 hours and afterward daily. A BTC (Bitcoin) payment is considered complete within 6 confirmations on the Blockchain. To make sure your transaction is confirmed, make sure to include an appropriate miner's fee with your transaction. Otherwise, the transaction might not be confirmed on time.
Once paid and confirmed all orders can be found under your Assets on your account's Dashboard. You can expand any asset by clicking it to review additional information. You can also find unconfirmed orders you have created on your Activity Feed. You can click on any item on the activity feed to review additional information about its status.
When making a purchase with a new credit card for the first time after choosing the Mining Plan type and Hash Rate amount you will need to go through a quick verification process. After choosing "Credit Card" as your payment method, fill out your credit card details and hit "Pay".
We are combining all the key aspects of conducting an efficient cryptocurrency mining activity. From building a highly efficient data center to providing a robust mining system for our users.
As we run our business in 100+ countries we have a multilingual feature in your system.
We have 20+ payment methods in our system. You can easily complete your payment.
Our system will automatically add your daily mining results to your account. Also, you are able to withdraw that amount.
We support cryptocurrencies that promote privacy, so we try to keep user data collected to a minimum and will only require information.
Our system dashboard contains all your crypto mining data and charts.
For each of the blockchain algorithms that we have proposed, we are providing some of the highest performance mining systems available.
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